People do not usually look positively at change. Often the first reaction to change is internal resistance. The chart shows the most common reasons for resistance.
Essentially, there are 3 types of resistance here:
– Factual fears (the largest share of fears) – in this is the concern that a wrong decision will be made and the action will have disadvantages for the company or the area.
– Personal fears – therein lies the concern “Will I actually still be needed in the new world with my skills?” or “Can I even acquire the necessary skills?”
– Power- and self-interest-driven resistance – here it is a matter of retaining privileges, securing resources
Guiding questions for working through the resistances:
– “How can we understand what kind of resistance we are talking about?”
– “What course of action would increase resistance?”
– “What course of action might reduce resistance?”