The POEMS method is used to study people, objects, environment, messages and services within a given context.
POEMS is an observational framework that allows the observer/researcher to understand the five elements both independently and in an interrelated system. POEMS is particularly useful for looking beyond the core object being observed (for example, a product) and seeing how services, messages, people, and the environment relate to a broader context.
Observing with a broader perspective makes it easier for teams to identify systems and exciting relationships.