Problem Tackler


Turns ugly problems into meaningful ones (self-coaching tool) to promote intrinsic motivation to solve.

Informationen über den Einsatz der Methode

Method Description

Problem Tackler is a tool for turning nasty problems into attractive challenges. This is always important when employees are asked to develop ideas on problems to which they have no sense.

For several years, Benno van Aerssen has been investigating the question of why, for example, small start-up teams usually solve their problems much more imaginatively than many a team in a large company. If you examine teams and their problem-solving ability, you naturally find themes of passion, commitment, motivation, agility, and resourcefulness. But there is also the other side – the side of the problem.

So you can also ask the question, “What are the characteristics of problems that have been solved creatively, quickly, and successfully?” If you bring the two sides together, it’s about the simple relationship of the problem to its problem solvers.

If there is a good relationship between the problem and the problem solver, then a creative solution succeeds much better than if the relationship is poor, says Benno van Aerssen. In other words, from the problem solver’s point of view, there are ugly, unattractive problems and beautiful, attractive problems.

The Problem Tackler now starts at the point of turning an ugly problem into an attractive one. The tool helps with a worksheet and targeted help questions to retrieve the sense connections to the given problem that are hidden by the aversion. It is not important when and how the aversion to the given problem arose.

The dislike may arise from the fact that …

– the person has already worked on the problem several times and has not yet been able to solve it
– the problem is known by colleagues and described as completely unattractive
– the problem is closely related to other negative experiences
– the person simply does not like or smell the problem giver
– or or

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